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RESERVATIONS: 808.922.1233
ARRIVE
DEPART
GUESTS 2

ʻAlohilani Resort Waikiki Beach

Frequently Asked Questions

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ARRIVE Jul 4
DEPART Jul 5
GUESTS 2

LOCATION & TRANSPORTATION

Where is the hotel located?

What are your guest parking charges?

Do you offer shuttle service from the airport?

What other transportation services are available?

Do you have car rental services available?

Do you have charging station for Electric Vehicles?

GUEST SERVICES

May I ship packages to the hotel in advance of my stay?

I would like to arrange flowers or other gifts sent to the guestroom, how do I arrange this?

I need some help planning activities while I’m there, who can assist me?

RESERVATIONS

What is the cost of the Resort Amenity Fee and what is included for that fee?

What is the Tree Fee?

What is your Deposit Policy?

What is your Cancellation Policy?

What Time is your Check-In / Check-Out Time?

Special Rates & Length of Stay

The package I booked includes a Resort Credit, where can I use this?

SALES / GROUPS & MEETINGS

Do you offer special group rates?

What are Children and additional guest charges?

What are the hotel taxes?

What Credit Cards do you accept?

What are the Free Rewards mentioned on the website?

Where can I find your hotel reservation policies?

Do you have meeting space and what is the maximum capacity?

Do you have wedding packages and services?

What is the Hotel Currency?

What is the Hotel's Smoking Policy?

FACILITIES

Do you have a spa?

Do you have a gym? What type of services and hours?

Do you have a swimming pool? And what are the hours?

Is there dry cleaning or guest laundry available?

GENERAL

Do you have Room Service?

Do you allow smoking on property or in your guestrooms?

Does your hotel allow pets?

I am interested in a career with ‘Alohilani Resort Waikiki Beach, how do I apply for a job?

Reservation policies are subject to change at any time without notice