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RESERVATIONS: 808.922.1233
ARRIVE
DEPART
GUESTS 2

ʻAlohilani Resort Waikiki Beach
Frequently Asked Questions

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ARRIVE Mar 22
DEPART Mar 23
GUESTS 2

‘Alohilani Resort’s most Frequently Asked Questions are listed below for your reference.  If you still have questions or need further assistance, please contact us at [email protected]

RESERVATIONS

What is the Credit Card Processing Fee?

What Credit Cards do you accept?

What is your Deposit Policy?

What is the cost of the Resort Amenity Fee and what is included for that fee?

What are Children and additional guest charges?

What is your Cancellation Policy?

Special Rates & Length of Stay

What are the hotel taxes?

What is the Tree Fee?

What is the Carbon Neutrality Fee?

What are the Free Rewards mentioned on the website?

What is the Hotel Currency?

Where can I find your hotel reservation policies?

LOCATION & TRANSPORTATION

Where is the hotel located?

What are your guest parking charges?

Does 'Alohilani Resort have a shuttle to the airport?

What other transportation services are available?

Do you have car rental services available?

Do you have charging station for Electric Vehicles?

GUEST SERVICES

May I ship packages to the hotel in advance of my stay?

I would like to arrange flowers or other gifts sent to the guestroom, how do I arrange this?

I need some help planning activities while I’m there, who can assist me?

What Time is your Check-In / Check-Out Time?

The package I booked includes a Resort Credit, where can I use this?

What is the Hotel's Smoking Policy?

SALES / GROUPS & MEETINGS

Do you offer special group rates?

Do you have meeting space and what is the maximum capacity?

Do you have wedding packages and services?

FACILITIES

Do you have a spa?

Do you have a gym? What type of services and hours?

Do you have a swimming pool? And what are the hours?

Is there dry cleaning or guest laundry available?

GENERAL

Do you have Room Service?

Do you allow smoking on property or in your guestrooms?

Does your hotel allow pets?

I am interested in a career with ‘Alohilani Resort Waikiki Beach, how do I apply for a job?

Reservation policies are subject to change at any time without notice